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Return Policy

Returns Our policy lasts 30 days. If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange. We accept returns on products which were shipped out by us and the item is defective due to an error on our end (e.g. wrong item, damaged or faulty). Return with Full Refund Eligibility does not include cases which are NOT of Wigocean Store error, such as; BUYER MISTAKE on purchasing item color, description or quantity, or any other Buyer error.  Items past the 30-day warranty period (since delivery). Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not...

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Shipping Policy

SHIPPING INFORMATION Our goal is to offer you the best shipping options, no matter where you live. Every day, We serve tens of thousands of customers worldwide, ensuring that we provide the highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts: Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed. Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centerto the destination. International express delivery usually takes more than 7 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing leave...

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