Help Center

Help Center

FAQs

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY I HAVE TO PAY EXTRA FEE FOR SHIPPING COMPANY FOR RECEIVING MY ORDER?

WHERE DO YOU SHIP TO?

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHY DIDN'T MY ORDER COME IN ONE PACKAGE?

HOW DO I PAY FOR MY ORDER?

DO I NEED A PAYPAL ACCOUNT TO COMPLETE MY ORDER?

WHICH CURRENCY ARE YOU USING IN YOUR WEBSITE?

WHY COULDN'T I COMPLETE MY ORDER BECAUSE OF "ZIP CODE DOES NOT MATCH" ERROR?

HOW CAN I TRUST YOUR STORE TO PROVIDE MY CARD INFORMATION?

WILL MY CARD'S INFORMATION BE KEPT OR STOLEN?

HOW TO PLACE AN ORDER?

HOW DO I MODIFY MY ORDER?

WHAT IF A DISCOUNT CODE WASN'T APPLIED TO MY ORDER?

WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?

MY ORDER HAS BEEN RETURNED, COULD YOU SEND IT BACK TO ME?

TRACKING SHOWS DELIVERED BUT THERE IS NO PACKAGE HERE?

What is your IP Policy?

What is your company's IP Policy of Others?

STILL NEED HELP?